Lameda Technology
Get started with Lameda to create a website using Astro and Tailwind CSS
Sint sit cillum pariatur eiusmod nulla pariatur ipsum. Sit laborum anim qui mollit tempor pariatur.
Communicate with your customers
with
Lameda + generative AI
Lameda is a customizable and production-ready smart assistant that suggests replies for your customers based on your business documents. Suitable for E-Commerce, marketing and sales.
Philosophy: Simplicity, Best Practices and High Performance
Features
What you get with Lameda
We supercharge your customer service agents.
High quality writing
Lameda suggests replies to your customer queries in flawless English and Mandarin.
Use your internal knowledge
Our AI includes knowledge about your products, promotions, instruction manuals, and customer data into its reply. It can even include hyperlinks and PDFs.
Time savings
Your customer service agents can confirm suggestions with a single click, leading to up to 10x higher productivity.
Hybrid system
Your customer service agents have final say on all replies.
Multiple platforms
We are available on all common e-commerce and customer service platforms, including Taobao, Wechat and WhatsApp.
Custom solutions
Whether you would like to use our AI on-premises, or on your own chat platform, everything is possibly through our relationship managers.
Technology
How does it work? ...
Technology
Lameda uses multiple state-of-the-art machine learning algorithms for the best proposals and user experience.LLMs
Our replies are generated by LLMs such as LLaMA, Alpaca and ChatGPT. This ensures coherent and easy-to-understand message suggestions.
Hybrid-AI
The AI only makes proposals. Your customer service agents still have the option to correct the AI before sending a message to the customer, for maximum security. At the same time the AI learns from its mistakes.
Neural Search
We index and encode your product data, so we can find the most relevant information in milliseconds. Search results are then passed to our AI for further processing. On-premise solutions available.
Start saving money in 3 business days.
Step 1: Short introduction call
Talk to a member of our team for 30 minutes to discuss the specific needs and scale of your business.
Step 2: Send us your content
We need to add your product information, promotional offers etc. to our database. In the future, an on-premise solution will be available.
Step 3: Add plugins
We are happy to assist your with the installation of our plugins for Taobao, JD, Gmail and more.
Ready!
Experts in AI
Team
Our team is from top university such as ETH Zurich, and companies like Disney.
Jonathan Lehner, CEO
Previously founded a software development agency, and worked as an AI researcher.
Zhuoqi Xu, COO
Responsible for communication with our customers and marketing.
Xiaochen Zheng, AI
With many years experience as a LLM researcher he is perfect to lead our chatbot team.
Peter Szemraj, AI
He is an expert in neural search and designs our data storage and retrieval infrastructure.
Nishendra Singh, Fullstack Developer
Fullstack developer with experience in frontend and backend.
Find out more content in our Blog
View all posts »The blog is used to display Lameda documentation. Each new article will be an important step that you will need to know to be an expert in creating a website using Astro + Tailwind CSS. Astro is a very interesting technology. Thanks.
Useful tools and resources to create a professional website
Sint sit cillum pariatur eiusmod nulla pariatur ipsum. Sit laborum anim qui mollit tempor pariatur.
Lameda template in depth
Ornare cum cursus laoreet sagittis nunc fusce posuere per euismod dis vehicula a, semper fames lacus maecenas
How to customize Lameda template to suit your branding
Sint sit cillum pariatur eiusmod nulla pariatur ipsum. Sit laborum anim qui mollit tempor pariatur.
FAQs
Frequently Asked Questions
If you have more questions feel free to reach out to us.
What do I need to start?
Just reach out to our customer representatives. They will tell you everything you need to know. You could be online in three days.
How much does it cost?
Currently, we provide one Lameda instance for free for our pilot customers. In the future we will provide plans to subscribe to multiple Lameda instances depending on your number customer service agents.
What is one Lameda instance?
A Lameda instance is your personal AI assistant that can suggest the replies for one customer service agent in real-time 24/7. If your customer service agents work part-time, more than one of them can share a Lameda instance.
Will my data be sent to the U.S.?
The data is only processed in Switzerland and China. No data or messages are sent to the United States. You may request processing in one of the countries where we have data centers.
Can I host the data myself?
Our AI can be run on-premises for sensitive data. This causes additional costs. Please reach out to us for more details.
Can the AI run fully automatically?
At the moment we only offer hybrid usage of our AI publicly, i.e. your customer representative always has final approval over all messages. If your use case requires automated replies, please reach out to us to discuss it.
132K
Conversations
90%
Time savings
99.8%
Knows the answer
+50%
Higher satisfaction